Help & Support

We're here to help. Find answers or contact us below.

Frequently Asked Questions

How do I redeem my discount at a coffee shop?

When you visit a partner coffee shop, show the barista your Bean Club card from the Membership page. They'll scan your QR code to apply your discount instantly.

How do I apply for Business Access?

Click the "Join as Business" option during signup or navigate to the Join section from the home page. Fill out your business details and we'll review your application within 2-3 business days.

What if my discount isn't working?

Make sure your membership is active and your QR code is up to date. Try refreshing the app or contact our support team for assistance.

How can I update my account information?

Go to your Profile page to update your personal details, notification preferences, and subscription settings.

Is there a refund policy?

Subscriptions can be cancelled anytime from your Profile. You won't be charged for future billing cycles, but no refunds are issued for the current period.

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